Menu
  • Home
  • About Us
  • Contact
  • Advertise
  • Awards
  • Privacy Policy
  • Home
  • About Us
  • Contact
  • Advertise
  • Awards
  • Privacy Policy
  • Twitter
  • Facebook
  • RSS
TheDomains.com

Enom pricing increase has some customers pissed off

May 1, 2018 by Raymond Hackney

I was reading a post at Namepros and then Mike forwarded me an email with a similar sentiment. Enom is going to be moving people down a tier and some are pretty pissed off.

Namepros member WebInceptions posted:

I’ve been with eNom through thick and thin from nearly their beginning, and have spend well over $1 million over the years. After some tech issues they refused to fix a few years ago, I move many of my domains to another registrar, but left 1,500 domains at eNom.

Today I received an email from them saying that all accounts will have to continuously spend $100,000 with them per year to get stay in the better pricing classification AND that I will be dropped to one of their highest pricing categories in 30 days!

It’s like someone took a class on how to do great business and retain customers, and they have chosen to do the EXACT OPPOSITE.

Time to start collecting those auth codes and putting those xfer requests in…. BYE ENOM!

The following replies echoed the same sentiments. Now of course if you sell on NameJet you have to use Enom, so that is a hook they can use to keep everyone from flying the coop.

This is the email Enom sent:

On May 30, 2018, we will implement significant changes to our pricing model in an effort to establish more transparent pricing and reward resellers for high volume and growth.

 

Here’s what’s happening:
  1. We’re introducing a new, aggressively discounted Platinum Plus plan;
  2. We’re adding annual spend and volume requirements to our existing plans;
  3. We’re adjusting the Silver, Gold, and Platinum prices for .COM, .NET, .ORG, .INFO and .BIZ.
You will be placed into the appropriate plan based on your annual spend and volume (details below).

 

Here’s what you should know:
As of May 30, 2018, the reseller account gizmo
will be placed in the Silver plan.
You are guaranteed placement in this plan until Dec. 31st, 2018.
Please refer to the chart below for the details and requirements of each plan.
Resellers who registered with Enom on or before March 31st, 2017:
On May 30, 2018, you will be placed into the appropriate plan (indicated in the box above) based on the total number of new domain registrations/transfers, and total domain spend of your account between April 1, 2017, and March 31, 2018. Your placement in this plan is guaranteed until December 31st, 2018, at which time, your placement for 2019 will be determined based on the annual domain spend and volume requirements outlined in the chart below.
Resellers who registered with Enom on or after April 1st, 2017:
You will remain in your current pricing plan (indicated in the box above) until December 31st, 2018. At this time, your placement for 2019 will be determined based on the annual domain spend and volume requirements outlined in the chart below.
Please note: We will not modify the prices for sub-resellers. Please ensure that you make sub-reseller pricing adjustments at your discretion.

 

Pricing adjustments and minimum requirements:
SILVER GOLD PLATINUM PLATINUM PLUS
New prices:
.COM $13.50
.NET $17
.ORG $17
.INFO $17
.BIZ $17
New prices:
.COM $11.50
.NET $15
.ORG $15
.INFO $15
.BIZ $15
New prices:
.COM $10
.NET $13.50
.ORG $13.50
.INFO $13.50
.BIZ $13.50
New prices:
.COM $9
.NET $12
.ORG $12
.INFO $12
.BIZ $12
Other prices:
Pricing for other TLDs will not be adjusted.
Other prices:
Pricing for other TLDs will not be adjusted.
Other prices:
Pricing for other TLDs will not be adjusted.
Other prices:
Pricing for other TLDs will be the same as the current Platinum plan.
Requirements:
None
Requirements:
Annual spend on domains: $5,000
AND
Annual number of new domain registrations or transfers: 100
Requirements:
Annual spend on domains: $50,000
AND
Annual number of new domain registrations or transfers: 500
Requirements:
Annual spend on domains: $100,000
AND
Annual number of new domain registrations or transfers: 1,000
*WHOIS privacy spend will not count towards annual domain spend. Only new registrations and domain transfers will count towards the annual transaction threshold. Each registration or transfer counts as 1 transaction, regardless of the number of registration years.

 

How will plan placement work moving forward?
We know that to run your business, you depend on consistency in our pricing. Moving forward, we’ll reassess your plan placement at the end of each calendar year. For the 12 months that follow, you are guaranteed placement in the plan to which you were assigned. We encourage you to reach out to support at any time if you feel that you should be moved to a higher-discount plan.
Share
Share on Facebook
Share
Share this
Share
Share on Google Plus

Filed Under: Domain Industry, Domain Registrars, Enom

About Raymond Hackney

Raymond is a writer, domain trader and consultant based in Pennsylvania. Raymond is the founder of 3Character.com and TLDInvestors.com.

« 20,000 domains registered and not 1 sale
the Liquid Domain Market Exchange is coming »

Comments

  1. Aamir says

    May 1, 2018 at 1:04 pm

    “Pissed Off* is very small. Luckily I moved around 1500 of mine to GD last year. Only 6 left at Enom.com. First they require upfront payments and 3% CONVENIENCE charge and now this increase. Looks like someone hit the wrong button.

  2. Xavier.xyz says

    May 1, 2018 at 1:09 pm

    So you can move your domains to Uniregistry and pay less than a platinum plus enom member who spend $100,000 a year. WTF LOL

    • Ralph says

      May 1, 2018 at 1:14 pm

      Yes, if you have 100K worth of registrations at ENOM, I would call that burning money, as they take like a week to transfer out, with no instant transfer out button.

    • Dave Tyrer says

      May 1, 2018 at 1:51 pm

      Absolutely right!

      I’m paying below $9 for renewals at Uniregistry with “only” 1475 domains there, so renewals would be around 13k.

      And as a bonus, I’ve got access to their talented professional brokers who have helped sell more than $100,000 of my domains in the last 12 months 🙂

  3. Ralph says

    May 1, 2018 at 1:13 pm

    ENOM has a horrible control panel. It is slow, and lacks many bulk features.

    ENOM just did everyone a huge favor, after all your names are gone, send them a huge THANK YOU!

    Wow, Rightside actually did something right by unloading this now WORTHLESS asset. YES, they are not the only game in town, I can think of a half dozen cheaper companies already.

    A GREAT BIG F U TO ENOM!

    I will give you the Chinese $1K for ENOM.com when you go bankrupt, just tell your trustee to email me!

  4. Jack says

    May 1, 2018 at 2:32 pm

    Good bye eNom.
    You have lost our business with this stupid pricing !
    $13.50 for .com, who is the Genius who came up with this ???
    You can get $8.03 .com at Namebright.com with no volume requirements.
    We are transferring ALL our domain names out.

  5. BullS says

    May 1, 2018 at 3:21 pm

    Better transfer out NOW before Enom starts selling your domains or lock you out forever!!

  6. Richard says

    May 1, 2018 at 3:21 pm

    WTF?? At Uniregistry you can get a .com for $9 no volume required.. Good bye Enom

  7. Panama Wilson says

    May 2, 2018 at 8:18 am

    ENOM is about the worst company in the domain name business. Nobody should buy or keep domains there……that’s just asking for trouble, as you can see from these price increases.

    ENOM SUCKS !

  8. Domainer says

    May 2, 2018 at 9:55 am

    I have 2 enom accounts. Many years ago, I paid to have the 2 special accounts (ETP) so I got the lowest prices.

    Over the years, I feel Enom continuously did something to push me away. I moved some domains away a while back. The problem with moving domains out of Enom, it is very time consuming.

    Their newest action is the last straw. Over the next couple months, I will move all of my domains away.

    I guess Tucow’s management forgot this – “everyone is replaceable.”
    The person at Tucows who pushed this idea will find out, they are replaceable.

  9. Donny says

    May 2, 2018 at 10:08 am

    Can’t see a reason why not to go with uniregistry. Privacy and registration on renewals for under 9 bucks.
    Also best platform and don’t hit you with ads. Amazing transfer service. Enom is stupid. When winning an auction on snap they hit you up with a domain renewal for 40.00 per year. Once a name goes over to them I transfer out asap.

  10. Domainer says

    May 2, 2018 at 11:47 am

    Is Tucows initiating this new price increase because they are going to make transferring domains out of Enom more difficult because of the new GDPR whois rules?

    I don’t know.
    ???

  11. Lou says

    May 2, 2018 at 12:30 pm

    Yes, done with Enom. I have 200 domains with them. They want to charge me $13.99 for each!

  12. Richard Fernando says

    May 2, 2018 at 5:12 pm

    No no no no on! Enom just hit the final nail in the coffin for me. Got to start getting my domains over to my existing LogicBoxes and ResellerClub accounts.

    For a support service like Enom’s, hell no I’m paying that money and loyalty to them. What a great midweek crisis this. Much win, thanks guys!

  13. Cartoonz says

    May 3, 2018 at 5:36 pm

    I’ve used eNom for 20yrs…
    From ~2001, I’ve had 6 reseller accounts there, all top tier pricing.
    For the last decade, all but 2 of those have had no domains and no activity.
    BUT… the main reseller account does.
    So explain to me why Tucows now tells me that my MAIN reseller account (the one I have several other resellers under) is going to be dumped to “Siver” status and one of the other reseller accounts that I’ve not even used for 10yrs is going to be “Platinum”… WTF?
    Smells to me like they are just looking to rip me off for all the sub-reseller accounts.

  14. whosee says

    May 4, 2018 at 1:20 am

    Enom is committing suicide.

  15. Rubens Kuhl says

    May 4, 2018 at 10:34 am

    I’ve seen more domain investors moving to Hexonet, but could be a biased sample.

  16. Craig Edmibds says

    May 28, 2018 at 6:26 pm

    I have been with ENOM for close to 17 years. I have 367 domains. Was just told this month that because I spend less than $5,000 my account is being downgraded from platinum to silver which will increase my costs by 35%. I requested s refund of my platinum reseller entry fee and they have refused. It’s pretty disgusting treatment to be honest. I have now joined namesilo and get domains for $6.50. ENOM IS A RIPOFF CONPANY.RUNAWAY FROM ENOM!!!!!

  17. Joel says

    May 31, 2018 at 6:04 pm

    I spent several thousands of dollars to become a lifetime reseller in 2007 and had .com domains at $9.98.
    Now I got put in the Silver range with $13.50 for .com domains and renewals too!! Enom has essentially terminated their reseller agreements and I hope somebody with money will sue them for it!!!

  18. Joel says

    May 31, 2018 at 11:07 pm

    I guess Enom.com shot themselves in the foot.
    This is a good thing though because now thanks to Craig’s post above I’m moving to namesilo.com too!

  19. Sam says

    June 6, 2018 at 11:56 am

    I have been with enom for over 17 years as well. They had done good in the past with keeping their pricing stable but you never know when a schmock may take over and ruin peace for everyone.

  20. Sean says

    June 20, 2018 at 1:24 pm

    We have been with Enom for over 20 yrs and we also went from paying $8.95 per year to $13.50 per year per domain and never got a email stating a price increase just found out today and trying calling but hold times where nuts so started googling and came across this post, Thank God we are currently looking to transfer all are domains to another provider, Thanks for some of you for posting other providers we are looking into them as we speak, if anyone else got other sites with low domain cost, Please post them, Thank


Recent Articles

  • The Greatest Domain Stories of all time – Part 1
  • Sedo weekly domain name sales led by Borj.com
  • Godaddy earnings beat by $0.13, revenue topped estimates

Recent Comments

  • John on The Greatest Domain Stories of all time – Part 1
  • Francois on Rick Schwartz details every domain he has acquired since 2022
  • Zip on Rick Schwartz details every domain he has acquired since 2022
  • John on Rick Schwartz details every domain he has acquired since 2022
  • John on Rick Schwartz gives positive remarks on new domain appraisal tool

Categories

Archives

Copyright ©2025 TheDomains.com