Go Daddy said in a press release today said it:
“”””registered more than 20,000 .ME names in the first 24 hours, making it the most successful new domain launch in Go Daddy’s history.
During the start of registration requests for .ME came in at such a rapid pace that it caused slowness to the GoDaddy.com Web site. Go Daddy engineers immediately began deploying more servers for its site to withstand the spike in traffic. Within two hours, the site resumed normal operations.
As a result of the slowness, some Go Daddy customers registered domain names that were already taken or reserved by the .ME registry before the launch.
Once the site stabilized, Go Daddy began notifying customers of the invalid registrations and started processing refunds.
In spite of a few early difficulties GoDaddy.com successfully processed a huge, record-setting level of registrations.
To the best of our knowledge, there have never been more registrations handled in one day during the ordinary course of business by any registrar in history,” said Go Daddy CEO and Founder Bob Parsons. “It’s important to note, that in addition to the .ME onslaught we also successfully processed our normal business which averages one registration every second.”””””
Here’s the problems I have with the press release:
I guess the errors just happened and refunds have been made so everyone should be satisified with that.
I wouldn’t be.
If I registered a domain and got confirmation of the registration, and was charged for it, I wouldn’t be satisfied with an “sorry about that” deal.
Second, I would have liked to see the extra servers added and ready to go at the start of the landrush instead of 2 hours after, but that’s me.
Also I don’t understand what their system getting bogged down has to do with it allocating domains that were taken during the pre-landrush period or reserved by the registry, a name that is not available is not available, simple database work.
Finally I don’t know how a company can declare a launch to be the most successful in history with all the problems they had. To me a successful launch has to be problem free, not just based on the total number of registrations.
You have got a point there with godaddy.
I guess there are two sides there.
One from the customer and the other one from godaddy
LOL, it’s funny to see how GoDaddy tried to spin this in their favor. The launch was a total failure in my opinion, and pissed off a lot of customers. GoDaddy also lost a lot of clients to Dynadot as a result of their mismanagement.
High volume without matching high service quality/ delivery cannot fairly be labeled as “successful” ; much less “most successful in history.”
But hey…we’re all not really surprised, are we?
This is after all, Bob Parsons speaking.
He’d be a great leader/spokesman for the .mobi and .tv folks, wouldn’t he.
This has to be the stupidest press release in godaddy history. 🙂
Let’s try to find a better title. How about : “Godaddy technology not adequate to handle the .me registry requests” or “Godaddy not prepared for .me landrush”
BTW please note the clever wording. . . .They say it is the most successful in GODADDY history.. . .not in history alone and then later say “To the best of our knowledge, there have never been more registrations handled in one day during the ordinary course of business by any registrar in history” . . . I guess Bob forgot about the tasting operations that he criticized, who register more domains in a day than .me will register in the whole year 🙂